Written by the Technicians Who Answer Your Calls

Find the Answer.
Fix It Yourself
In Minutes, Not Tickets

Step-by-step guides and troubleshooting articles for TelCloud, Switchvox, NEC systems, and your desk phones. The same documentation our own support team uses, available to you any time.

TelCloud Lite: How To Update Your Voicemail Greeting

Step-by-step guide to changing your unavailable and busy voicemail greetings on TelCloud Lite.

TelCloud Lite: Call Forwarding

Learn how to forward all calls using call forwarding star codes on TelCloud Lite.

TelCloud Lite: How to Change Your Directory Name

Learn how to change your name as it appears in your telephone system's directory on TelCloud Lite.

TelCloud Lite: How to Change Your Voicemail Password

Learn how to change your TelCloud Lite voicemail password step by step to keep your communications secure.

Still Stuck?

Talk to a Technician Who Knows Your System

No tier-one script readers. When you call Inline, you get someone who knows your setup, your call flow, and your history.