Norstar: How to Change Your Phone Name

To enter a programming session and change the name displayed on a Norstar extension, follow these steps:

1. Press FEATURE * * 2 6 6 3 4 4.
2. Enter password: 2 6 6 3 4 4. The display will read 'Terminals & Sets'.
3. Press SHOW. The display will read 'Show Set'. Enter the extension number that you want to change.
4. Press SHOW. The display will show the extension number and the current name.
5. Press SHOW. The display will read 'Line Access'.
6. Press NEXT. The display will read 'Capabilities'.
7. Press NEXT. The display will read 'Name:__'.
8. Press the CHANGE soft key. Using the dial pad, spell out the name. Example: if you need the letter K, press the 5 key twice, then press # to confirm the letter.
9. Press NEXT. Once the name is changed, you may press RLS to end programming.

If you have questions or need assistance, call us at (905) 564-3200.