Changing Your Name on Voicemail

March 28, 20211 min read

Changing your name on voicemail can be done in a few simple steps:

Access your voicemail

  • On a physical phone, press the envelope key.
  • On a softphone, dial into voicemail (default is 5001).

Update your name

  1. Enter your current PIN.
  2. Select option 5 for Control.
  3. Select option 2 to change your Name.
  4. State your name and save.
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